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Register	Sep 10, 2008 - 8:30 AM to 10:00 AM *‘A Shot at Redemption for Route Operators: Making it Simple and Easy’* Speaker(s): Frank Seninsky Available To: Attendees and Exhibitors Wow! Even route operators can make money with redemption games. You can even start with just one redemption game! What is wrong with collecting one quarter and giving back a nickel…and collecting thousands of quarters and giving back thousands of nickels? This is what redemption is all about: a magic formula to make serious money when you know how to properly ‘balance the entertainment value’ of each game with the number of tickets and in the process, awarding customers with “perceived value” they feel they have received by playing. Learn how to correct the “Five Worst Practices” and dispel the “Five Myths” that bleed redemption revenue and destroy the illusion. Frank Seninsky, the “wizard of redemption,” will grant you two wishes: “Revenue increases of five times what your video games are earning” and “Games you don’t have to rotate because they keep earning year after year.” Frank is President of the Alpha-Omega Group of companies, which includes a consulting agency, Amusement Entertainment Management, LLC and a nationwide revenue-sharing equipment provider, Alpha-BET Entertainment, all headquartered in East Brunswick, NJ.
Register	Sep 10, 2008 2:00 PM to Sep 15, 2008 3:15 PM *‘Get Wired!...With Your Own Member Company Website* (An AMOA Member Benefit Exclusive)* Speaker(s): Jim Pietrangelo Available To: Attendees and Exhibitors There may be no such thing as a “free lunch,” but how about a FREE Website? As part of its newest member benefit program, AMOA will waive the development fee for the first 50 firms who sign up to attend this session. Come see how the program works. Jim will explain the value of a website to your company and how having its own website can enhance and increase your company’s business. To be eligible for this special offer, companies must be AMOA members in good standing. The only fees associated with the program will be a $100 annual renewal/maintenance fee to be effective on the first anniversary date of your website “going live.” The savings to your company is literally thousands of dollars in website development fees! Jim Pietrangelo, who has more than 25 years experience in all phases of the coin-op industry culminating with the presidency of AMOA in 2006, owns a web management and website design firm in Winchester, VA. With clients throughout the U.S. and Canada, Jim and AMOA’s Membership Committee have developed a program designed to easily and quickly create your company’s Internet presence and enhance your ongoing real-world marketing efforts. * AMOA will waive the development fee for the first 50 firms who sign up to attend this session. To be eligible for this special offer, companies must be AMOA members in good standing. Offer only good to those registrants who attend this session. Registrants will receive a confirmation about participation and also their status in qualifying for the free website.
Register	Sep 11, 2008 - 8:00 AM to 12:00 PM *‘Intro to LCD Monitor Repair: A Full-Day Workshop for Techs and Those Who Service This Key Product Component’ Part 1* Speaker(s): Ray Holdren Available To: Attendees and Exhibitors This two-part session is super-concentrated, as the topics to be covered are normally addressed over a three-day period, so get ready to immerse yourself into the basics of LCD Monitors. Part One will encompass liquid crystal display theory, microprocessor fundamentals and microprocessor and LCD monitor troubleshooting. Part 2 will examine backlight and inverter theory, troubleshooting, repair and lamp replacement procedures. While an introductory course, it promises to provide a solid foundation on the basics of LCD monitors. This is a great way for owners to justify bringing to Expo your service tech who is responsible for this area. Beyond this session, the show will be a terrific learning experience for he or she. The instructor, Ray Holdren, has been in the repair industry for more than 35 years. He is a contributing writer and colleague of Randy Fromm and his Slot Tech Magazine. He also serves as a columnist for PlayMeter. He has worked as Lead Tech for Harrah’s East Chicago Casino and currently, is an instructor teaching Sencore courses at the College of Southern Nevada, Cheyenne Campus. Most recently, he has worked on CRT and LCD monitors in both the casino and arcade gaming industry as Service Manager for Kristel Displays.
Register	Sep 11, 2008 - 10:30 AM to 11:45 AM *‘What You Need to Know/Do to Stay Relevant With Your Changing Customer Demographic’* Speaker(s): Kara McClure Available To: Attendees and Exhibitors Today’s marketplace competes for entertainment dollars and consumers like never before. With the growing impact of the Internet and technology in our daily lives, what and how customers seek as entertainment changes at near warp speed. This session will demonstrate how people born in different eras were impacted by different social and economic forces, which, in turn, created generation-specific values, interests and motivations. Five years ago, there were four major generational groups at work and play. Now, there are primarily three generations that participate and each are expecting it to be “their way.” Understanding what attracts and influences them gives us clues about how to focus our marketing efforts and product offerings. Learn about each generation’s preferences and what this means in terms of buying behavior. Find out which generation(s) you should be gearing your resources towards and why. Discover ways to “touch” the end consumer to get them to bring along friends and family. Kara McClure brings both a behavioral sciences and business background to her consulting and teaching work, with a focus on leadership development, human resources practices, culture change, team development and workplace diversity.
Register	Sep 11, 2008 - 1:00 PM to 5:00 PM *‘Intro to LCD Monitor Repair: A Full-Day Workshop for Techs and Those Who Service This Key Product Component’ Part 2* Speaker(s): Ray Holdren Available To: Attendees and Exhibitors See Part One description. You must plan on attending both parts 1 and 2.
Register	Sep 11, 2008 - 2:00 PM to 3:15 PM *‘Life After the Smoking Bans: Filling the Void with Stepped-Up League Promotions’* Featuring a panel of AMOA-National Dart Association (NDA) and Valley National Eight-Ball Association (VNEA) participants. Speaker(s): Leslie Murphy, Alyssa Pfennig, Gregg Elliott Available To: Attendees and Exhibitors There’s no doubt that smoking bans have, and will continue to, negatively impact player participation in locations and the coin drop. After a brief discussion on how the bans have affected league play, the focus of this session will shift to creative ways for ops to draw more—and new—players into their league systems. Representatives of two of the industry’s most prominent and successful league programs—the AMOA-National Dart Association (NDA) and the Valley-National Eight-Ball Association (VNEA), will be on hand to share their ideas and experiences to keep leagues the fun, money-making business “anchors” they were designed to be. The panelists have decades of experience in creating, organizing promoting, coordinating and evaluating successful league programs. Come hear about ways to pump up participation through promotions of your leagues.
Register	Sep 12, 2008 - 10:30 AM to 11:45 AM *‘Dos and Don’ts of Configuring Networked Equipment’* Speaker(s): Sam Westgate Available To: Attendees and Exhibitors If you want to get technical about it—and when it comes to configuring networked equipment, we most certainly do—then this is the session to be at. Technical reps from three jukebox firms—Rowe/AMI; TouchTunes and Ecast—have been invited to participate, along with a representative of D-Link, a provider of a host of network product solutions. Getting tips on how to set up your networked equipment correctly will save time, money and substantial stress. Learn from the experience and expertise of this panel and put their knowledge to work for you in the locations on your route.

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